CANCEL SERVICES >
Complete the form to cancel your existing amenities. You can cancel these services at anytime with a 30 days notice, otherwise, one more month of weekly autopay withdrawal will commence.
Complete the form to update your existing amenities and manage your preferences.
UPDATE/MANAGE >
Complete the form to sign up for amenities.
SIGN UP >
Weekly Towel Service - 20 towels ................ $10.00
Weekly Towel Service - 40 towels ................ $20.00
Weekly Towel Service - 80 towels ................ $30.00
TOWEL SERVICE
Single Studio - No Hair
Floors & Garbages .................................................... $15.00
Floors & Dusting & Garbages ................................ $20.00
Floors & Dusting & Garbages & Retail Dusting .. $30.00
Single Studio - Hair
Floors & Garbages ..................................................... $15.00
Floors & Dusting & Garbages ................................. $25.00
Floors & Dusting & Garbages & Retail Dusting.. $35.00
Double Studio - No Hair
Floors & Garbages ..................................................... $15.00
Floors & Dusting & Garbages ................................. $25.00
Floors & Dusting & Garbages & Retail Dusting . $35.00
Double Studio - Hair
Floors & Garbages ..................................................... $15.00
Floors & Dusting & Garbages ................................. $30.00
Floors & Dusting & Garbages & Retail Dusting . $40.00
Deep Clean (Every 1-3Months) ................................ $5.00
** includes windows, baseboards, and grill covers
Prices are a per week rate
CLEANING SERVICE
AMENITY OPTIONS & PRICING
Used towels will be picked up from your studio and fresh folded towels will replace them.
TOWEL SERVICE DETAILS
Service Can Include - Dust and wipe furniture, dusting retail displays, sweep/wash floors, clean windows and remove trash.
CLEANING SERVICE DETAILS
LUXURY CONCIERGE SERVICES
STUDIO AMENITY UPGRADES
After completing the online form please print, sign and turn in the physical copy of your PAD agreement attached to each form authorizing a deduction of funds.
✨ Come join the conversation over in our Member's Only Private FB Group! ✨
A place for community 👋🏼, communication 📣, collaboration 🙋🏼♀️, and celebrations! 🥂
RIGHT THIS WAY >
SUBMIT REQUEST >
Because we are a brand new building we expect there will be very few issues that arise with maintenance and repair within the first year. We do have builder warranty for the first year, once our building is two years old we will have building maintenance come perform regular maintenance checks.
In case of Emergency- Please call:
Tanya Kellington 403-330-7181
Rebecca Scherer 403-894-0388
If it is not urgent but needs to be tended to soon, please submit a request for maintenance. We want to keep this facility in top shape at all times, if you see or notice something, please submit ASAP.
MAINTENANCE AND REPAIRS
FACILITY MAINTENANCE & REPAIRS
ACCESS NOW >
Your initial USER NAME and PASSWORD will both be your EMAIL ADDRESS until you login and reset the password.
At anytime you need to reset your password use the link below and upon login select "reset password" and a link will be delivered to your inbox.
HOW TO LOG IN
Our mission is to support the growth of your business no matter what stage you are in. Inside the Member’s Vault you will have access to a library of training courses specific to topics that will help you in a variety of ways. Most of our trainings include a video training and a guided template to download so you can immediately begin implementing the efficiencies taught in the video. Our library of education and resources will continue to grow month after month.
Want a training on a specific topic you might be struggling with? Awesome! We welcome any and all feedback, suggestions and request on what you want to see added to the library!
Topics Include: Inventory, marketing, accounting best practices, client experience, elevating your services, and much more!
Access a library of course based trainings specific to growing your business.
MEMBER'S VAULT
BECAUSE WE ARE COMMITTED TO YOUR GROWTH
EDUCATION & BUSINESS RESOURCES
HELP DESK >
At anytime you need help visit the Salon Suite Solutions Help Desk
HELP DESK / TECH SUPPORT / FAQ
FAST ACCOUNT SET UP
SALON SOFTWARE INTRODUCTION
REVENUE TRACKER
TEXT MESSENGER
CONTACT MANAGEMENT
BOOKING SYSTEM
EXCLUSIVELY OFFERED TO ALL MONROE MEMBER'S COMPLETELY FREE
SALON SUITE SOLUTIONS BOOKING APP
Platinum Member Profile $29 / per month
Lobby Screen Feature $79 / month
8,000 views per month or $19.75 // 2,000 views weekly *that's only 39 cents per view!
All packages are for 1 month of content (e.g. 3 posts / month)
ALA CARTE OPTIONS
3 Social Posts (FB & IG) Value $105
Lobby Screen Feature Value $79
Platinum Member Profile Value $29
Total Value $215/mo
You Pay $159/mo ($39/week)
27% Savings
PLATINUM PACKAGE
3 Social Posts (FB & IG) Value $105
Lobby Screen Feature Value $79
Total Value $184/mo
You Pay $147/mo ($36/week)
20% Savings
GOLD PACKAGE
3 Social Posts (FB & IG) Value $105
You Pay $89/mo ($22/week)
15% Savings
SILVER PACKAGE
CANCEL MARKETING PKG >
SIGN UP >
At Monroe, we want nothing more than to support your success in building a profitable business and we understand the importance of strong branding and ongoing marketing. Every Monroe member has a complimentary feature profile on the Monroe website and below we have designed packages that support the promotion of you and your services.
Review our Silver, Gold & Platinum marketing upgrade packages and complete the form below with your choices.
Cancel at anytime and you auto draft will reflect the cancellation 30 days after the date of your cancel submission.
MARKETING UPGRADES
STUDIO BRAND & MARKETING UPGRADES
EXAMPLE PLATINUM PROFILE:
PLATINUM PROFILE UPDATES FORM >
PLATINUM PROFILE SET UP FORM >
INCLUDES:
Showcase of your logo, your headshot, name and studio number, extended bio, whether you are accepting new clients or not indicator, button linked to your booking software, and optional phone and email link, showcase of your services and certifications, show off your work with a photo gallery (up to 20 photos), link to 4 of your social media platforms.
Please be ready when you click to complete your form that you have all fields and photos ready for submission. All fields on the form are required to complete your submission and you cannot save it and return to it later without losing what you have already uploaded. We recommend gathering all assets before beginning.
Profile Updates - After initial set up of your profile if you have updates, please complete the updates form.
UPGRADED FEATURE PROFILE
PLATINUM PROFILE
EXAMPLE GOLD PROFILE:
GOLD PROFILE UPDATES FORM >
GOLD PROFILE SET UP FORM >
INCLUDES:
Your headshot, name and studio number, condensed bio, services and certifications line, whether you are accepting new clients or not indicator, button linked to your booking software, and optional phone and email link.
Please be ready when you click to complete your form that you have all fields and photos ready for submission. All fields on the form are required to complete your submission and you cannot save it and return to it later without losing what you have already uploaded. We recommend gathering all assets before beginning.
Profile Updates - After initial set up of your profile if you have updates, please complete the updates form.
COMPLIMENTARY FOR EVERY MONROE MEMBER
GOLD PROFILE
HOW TO COMPLETE YOUR MEMBER PROFILE - WATCH VIDEO:
Inside of our Member Directory you have the choice between a Gold profile or Platinum profile. Every Monroe member has a complimentary Gold profile on the Monroe website. Below you can see the difference and how to submit your information for either profile.
MEMBER DIRECTORY PROFILES
MEMBER DIRECTORY PROFILES
As a thank you for sharing the love of Monroe Salon Studios, we want to give you a FREE* week's rent with every successful referral.
*Subject to studio approval and availability, one week free rent incentive is subject to the successful referral of a closed lease on available studios.
REFERRALS
Periodically we will celebrate individual wins and reward Monroe Members with Monroe Money. Nominate/recommend your peers for giving referrals, creating community, motivating and cheering you on to be the best version of yourself. There are many reasons to nominate and foster the values and culture of Monroe.
Treat yo'self! Use earned Monroe Money at any member studio for services on yourself. The member performing the service will submit the utilized card to management and we will pick up the tab! Or get marketing upgrades to help further along your business exposure!
Use it to elevate your Client Experience! Hold on to your earned Monroe Money and treat top clients to complimentary services. Submit the utilized card to management and we will pick up the tab!
When you rock we let the world know! We want to reward our members who embrace our brand and culture and who showcase integrity by doing the right thing when nobody is watching!
You can randomly submit your nomination/recommendation to support@monroesalonstudios.com.
MONROE MONEY
SUBMIT NOMINATION / REFERRAL >
MONROE MONEY + REFERRALS
INQUIRE NOW >
Private 1-on-1 Business Coaching // Monthly support offered in 3, 6, or 12 month options.
Please inquire about member preferred pricing.
Dedicated time designed to support your specific business challenges, needs and questions. Systems, Inventory, Providing an Elevated Client Experience, Pricing Strategies and more. Learn from my decades of successful business best practices and together we will custom tailor them for your personal growth!
Complimentary Success Session // 1 Hour
This session is designed to welcome you to Monroe and help with any questions you might have about becoming a successful Monroe member. Session must be booked and completed within the 1st 30 days of move-in.
WAYS TO WORK WITH TANYA
The mission of Monroe is to give salon professionals the opportunity to see the beauty of what they love, become the reality of what they do.
At Monroe, we aim to provide an atmosphere that allows you to step away from the norm, in a space where you have the freedom to elevate your experience, expand your opportunity, and secure your future, on your own terms.
My personal dream is to elevate our industry and show you the possibilities of what can be when you take that next step.
A more personalized approach to support while you are growing your business.
MENTORSHIP OVERVIEW
TANYA KELLINGTON
ceo of monroe salon studios
UPLEVEL YOUR BUSINESS GROWTH
MENTORSHIP PROGRAM
Members are asked to park in the far west row of the parking lot, off street parking or the Canadian Tire parking lot, leaving the first three rows in front of the building for valued guests. See below the highlighted map for reference.
+ Where do I park? Is there parking for my Guests?
The facility will be open to the public daily from 8:30am until 7:00pm. Lease Holder Members will have key fob access to the facility 24 hours a day, 7 days a week. They are to remain the only person with key fob access, the key fob is not to be shared. The facility does have an alarm which is set by the last member upon leaving.
+ What are the facility hours and when is the alarm set?
At this time, there will be a sign-up sheet in the members lounge where you can pick a date and time to use the washer and dryers. We are in the process of creating an app to schedule your laundering times through there.
+ How do I sign up to use the washer and dryer?
Rent is due the first Monday of each week and will be automatically withdrawn from your bank account. Please refer to your lease agreement for full details.
+ When is rent due?
Yes, please ensure that you clean your floor with vinegar and water only using a microfibre cloth. And do not soak the floors to ensure you don’t ruin the wood around the doors. Please refer to the policy in your members portal or Business Builder Kit for full details.
+ Are there special instructions for cleaning my studio?
Please ensure you have your verification code and ID ready for proof of membership.
For emergency access call:
Tanya Kellington 403-330-7181
Pinnacle- Key fob is $15.00 to replace plus a $30 service call fee. To schedule a replacement, submit a request through your members portal.
+ What happens if I lose my key fob?
Please ensure you have your verification code and ID ready for proof of membership.
For emergency access call:
Tanya Kellington 403-330-7181
If it is not an emergency please submit a request through your members portal for access to the alarm code.
+ What happens if I forget the alarm code to the facility?
Please ensure you have your verification code and ID ready for proof of membership.
For emergency access call:
Tanya Kellington 403-330-7181
If it is not an emergency please submit a request through your members portal for access to your door code. Please ensure you have your ID ready for proof of membership.
+ What happens if I forget the door code to my studio?
FAQ
SUBMIT COMPLAINT >
We value you as a Member of Monroe Salon Studios and take your concerns seriously. We thank you for bringing to our attention any concerns that may disrupt the culture here at Monroe Salon Studios.
Please complete and submit this Complaints Form and one of our Monroe Salon Studios Representatives will address the complaint(s) in accordance with our Conduct and Policies. Please note that while we do promptly address complaints with our Members, we do not follow up after the complaint has been addressed.
COMPLAINTS
